Terms and Conditions
The conditions for using our website and submitting property enquiries to We Buy Dwellings.
Last updated: 5 November 2026
- 1. Introduction
- 2. Who We Are
- 3. Purpose of the Website
- 4. Eligibility and Authority
- 5. Submitting an Enquiry
- 6. Valuations and Purchase Offers
- 7. Property Checks and Due Diligence
- 8. Completion Timescales
- 9. Fees and Legal Costs
- 10. Property Purchase Agreements
- 11. Website Content and Accuracy
- 12. Website Availability
- 13. Intellectual Property
- 14. Privacy and Cookies
- 15. Third-Party Links and Services
- 16. Limitation of Liability
- 17. Changes to These Terms
- 18. Governing Law and Jurisdiction
- 19. Contact Us
1. Introduction
Welcome to We Buy Dwellings, available at https://webuydwellings.co.uk/.
These Terms and Conditions govern your access to and use of this website. By accessing or using the website, you agree to comply with these terms. If you do not agree, please stop using the website.
These terms explain the conditions under which you may use our website and submit enquiries about our property buying services. They do not, by themselves, constitute a contract to purchase or sell any particular property.
2. Who We Are
This website is operated under the trading name We Buy Dwellings by:
KOORUNA INVESTMENTS LTD t/a webuydwellings.co.uk
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Email: hello@webuydwellings.co.uk
Alternative email: contact@webuydwellings.co.uk
3. Purpose of the Website
The website provides information about our direct property buying service and allows homeowners and other relevant parties to submit property enquiries.
The information provided may help you understand our process, request a valuation and discuss whether a potential property purchase is suitable.
Website content is provided for general information. Unless expressly stated otherwise in a separate written agreement, it does not constitute a binding offer to purchase a property, a valuation guarantee or a promise that we will purchase any particular property.
4. Eligibility and Authority
By submitting a property enquiry, you confirm that the information you provide is accurate to the best of your knowledge and that you are entitled to provide it.
If you are enquiring on behalf of a property owner, you should have appropriate authority to do so.
Submitting an enquiry does not establish that you own the property, have authority to sell it or have satisfied any legal requirements for a transaction. Those matters may need to be verified before a purchase can proceed.
Where a property is jointly owned, inherited, mortgaged, tenanted or subject to other legal interests, additional consent, documentation or checks may be required.
5. Submitting an Enquiry
You may use the website’s enquiry forms to provide information about a property and request an assessment.
You should provide complete and accurate information, including the property address, contact details and any other information reasonably requested.
You must not:
- Submit information that you know to be false or materially misleading.
- Impersonate another person or misrepresent your authority to act for a property owner.
- Submit another person’s personal information without an appropriate lawful basis.
- Use the website for fraudulent, unlawful or deceptive purposes.
- Attempt to interfere with the website, compromise its security or disrupt its operation.
- Use automated systems to misuse the enquiry forms or collect information unlawfully.
We may decline to progress an enquiry or request clarification if the information supplied is incomplete, inconsistent or requires verification.
6. Valuations and Purchase Offers
Our website offers homeowners the opportunity to request a free property valuation.
An online estimate, preliminary assessment or indicative figure is not necessarily a formal purchase offer. Any proposed purchase price may depend on information about the property, its condition, location, title, market circumstances and the results of relevant checks.
If we decide to make an offer, the proposed price and any conditions will be communicated through the relevant process.
An offer does not oblige you to sell unless and until the appropriate contractual and legal requirements have been satisfied. You should review all proposed terms carefully before agreeing to proceed.
We do not guarantee that every property will be eligible for purchase or that an offer will be made following every enquiry.
7. Property Checks and Due Diligence
A proposed property purchase may be subject to appropriate checks, including:
- Review of property details and condition.
- Survey or inspection findings, where applicable.
- Title and ownership checks.
- Searches and enquiries conducted through the conveyancing process.
- Verification of relevant permissions, restrictions or interests affecting the property.
- Review of information relevant to the agreed purchase price.
- Any other checks reasonably required for the transaction.
The outcome of these checks may affect whether we proceed and the terms on which a purchase can be completed.
If material information emerges that was not previously available, the parties may need to review the proposed transaction. Any revised terms or withdrawal from a proposed purchase will be dealt with in accordance with the applicable agreement and law.
8. Completion Timescales
Our website explains that a purchase may be completed in as little as seven days in suitable circumstances. This is an indicative possibility, not a guarantee that every property sale will complete within that period.
The actual timescale may depend on title documentation, conveyancing, searches, survey findings, mortgage or lender requirements, the circumstances of the seller and other relevant factors.
We aim to discuss your preferred completion date and accommodate it where reasonably possible. No completion date should be treated as confirmed until the necessary arrangements have been made.
You should not make irreversible financial commitments or incur costs in reliance on an anticipated completion date unless the relevant arrangements have been confirmed and you have taken appropriate advice.
9. Fees and Legal Costs
Our website advertises no fees or commission payable by the seller and states that legal costs may be covered subject to conditions.
The exact costs covered, any applicable conditions and the identity of the party responsible for individual costs should be confirmed as part of the proposed transaction.
Unless expressly agreed otherwise in writing, website statements about fees or legal costs should not be interpreted as a promise to cover every possible expense associated with owning, maintaining, financing or selling a property.
You remain responsible for costs that are not expressly agreed to be covered, subject to the applicable contract and law.
10. Property Purchase Agreements
A property enquiry, valuation or preliminary offer does not, by itself, complete a property sale. A transaction must progress through the applicable legal process, including the necessary conveyancing and contractual requirements.
For property transactions in England and Wales, exchange of contracts generally marks the point at which the parties become contractually bound, subject to the terms of the contract and applicable law. Completion takes place at the agreed later stage when the transaction is finalised.
Different legal requirements may apply in Scotland, Northern Ireland or other jurisdictions. The appropriate conveyancing professional should explain the requirements for the property concerned. The terms of any separate purchase agreement take precedence over general website descriptions to the extent provided by that agreement and applicable law.
11. Website Content and Accuracy
We aim to keep the information on our website useful and accurate. However, property markets, costs, legal requirements and other circumstances can change.
Website content is provided for general information and may not reflect every circumstance or the latest position for a particular property. Illustrative comparisons, estimated timescales, example prices and general explanations should not be treated as guarantees of financial results or transaction outcomes.
We may correct errors, update content or change website features when reasonably necessary.
Nothing in these terms excludes liability for inaccurate statements where such exclusion would be unlawful.
12. Website Availability
We aim to keep the website accessible, but uninterrupted availability cannot be guaranteed.
Access may occasionally be restricted or interrupted because of maintenance, technical problems, security issues or circumstances outside our reasonable control.
We may update, suspend or discontinue website features where necessary, subject to applicable law.
13. Intellectual Property
Unless otherwise stated, the website’s original text, design elements, branding and other content are owned by us or used with permission from the relevant rights holders.
You may access and use the website for personal, non-commercial purposes relating to our services.
You must not reproduce, republish, distribute, commercially exploit or substantially copy website content without permission, except where permitted by law.
Third-party names, trademarks and materials remain the property of their respective owners.
14. Privacy and Cookies
When you submit information through our website, we handle it in accordance with our Privacy Policy and applicable data protection legislation.
Our website may use cookies or similar technologies depending on its technical configuration. Where required, consent will be requested before non-essential cookies or similar technologies are used.
15. Third-Party Links and Services
The website may include links to external websites or services for convenience or additional information.
We do not control all third-party websites and cannot guarantee the accuracy, availability or security of their content. Visiting an external website is subject to that website’s own terms and privacy practices.
The presence of a link does not necessarily constitute an endorsement of the third party or its services.
16. Limitation of Liability
To the extent permitted by law, we are not responsible for losses arising from your reliance on general website information where that information was not intended to be a specific contractual representation about your property or transaction.
We do not exclude or limit liability where doing so would be unlawful. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot legally be excluded or restricted.
Nothing in these terms affects any statutory rights that cannot lawfully be waived.
If you are considering a property sale, you should assess your circumstances carefully and obtain independent legal, tax or financial advice where appropriate.
17. Changes to These Terms
We may revise these terms to reflect changes in our website, services or legal obligations.
The latest version will be published on this page with an updated date. Continued use of the website after revised terms are published will be subject to the updated terms to the extent permitted by law.
Changes to a separate property purchase contract will be governed by that contract and applicable law, rather than automatically by updates to this page.
18. Governing Law and Jurisdiction
These terms are intended to be governed by the laws of England and Wales, subject to any mandatory legal protections or rules that apply to you.
Any dispute concerning these terms will be subject to the jurisdiction of the courts determined under applicable law.
This clause does not remove any mandatory consumer rights or jurisdictional protections that cannot lawfully be excluded.
19. Contact Us
If you have questions about these Terms and Conditions, please contact:
KOORUNA INVESTMENTS LTD t/a We Buy Dwellings
Email: hello@webuydwellings.co.uk
Alternative email: contact@webuydwellings.co.uk
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.
Questions about these terms?
Get in touch and we’ll explain how they apply to your enquiry.